We engage a comprehensive 5-Phase system to help clients predictably improve their organization culture.
We Realign Organization Culture!
This is a highly specialized field that demands a firm yet flexible system of change
processes implemented by experienced people deliberately over a predictable time
frame. Few organizations require our services, and among those few organizations
the need is normally great. Typically, numerous change efforts have already been
tried and have delivered a shallow return on the investment made. The 5-Phase system
includes the following:
ALL PHASES. All Phases of the system include activities such as sponsor/client coaching as needed, StreamLearning participation, literature selection and distribution, essential all-personnel meetings, core realignment group activities, Realignment Team activations, identification of lessons learned, and normal planning activities. In addition, the three core Phases include adjunct learning opportunities timed to coincide with on-going cultural realignment activities to maximize the impact and return on investment.
Phase 1 -- Preparation and Organization. Preparation of the organization for cultural realignment processes requires some education, orientation, and assignment of tasks. Initial assessment measurements are also taken as a base-line to enable the concentration of efforts needing the greatest attention, and as a yardstick for performance and productivity improvements.
Phase 2 -- Beliefs Set. The elements of the Belief Set include a clarification
and crisp articulation of the organizations' Purpose, Values, Shared Vision, Customers,
and Missions. Clearly melding the organization's core beliefs with subordinate and
superior organization structures will be an immediate imperative.
The collaborative
establishment of a well articulated and shared vision for the organization will unite
participants. This type of process establishes and unifies direction as well as clarifies
"how" the journey will be made.
Realignment efforts will be launched
from these sessions and spread to subordinate organization levels. Identifying unique
value norms for each nested organization will also be a critical ingredient of this
Phase.
The Core-Phase Learning Event is a 3-day "Cultural
Facilitation" Course primarily for non-supervisors.
Phase 3 -- Strategy Bridge. The elements of the Strategy Bridge include
a clarification of five elements for each identified mission area: Scenario, Initiatives,
Products (tangibles) and Services, Standards, and Advantages (or benefits). A clear
strategy bridge enables members of the organization to make sound decisions in the
face of change. Understanding direction and strategy to attain the vision adds potency
to individual actions.
As standards of individual performance and collective
productivity are established, members know the limits of the parameters within which
success can be achieved.
The Core-Phase Learning Event is a 3-day "Leadership
and Management in the 21st Century Culture" Seminar primarily for "supervisors."
Phase 4 -- Work Regimen. The work regimen elements include: Goals, Programs
(including procedures and processes), Objectives, Priorities, and Tasks (and the
competencies required to accomplish them). Teams and independent work groups will
establish and cross-cultivate program goals and direction interdependently. Individual
development and performance plans will be brought into accord with team, work group,
and organization directions.
The Core-Phase Learning Event is a 12-hour
"Human Relations in the New Culture" experience for people with direct
customer/client contact.
Phase 5 -- Human Systems Sustainment. The final development effort will
be to provide the skills and experience that will enable effective and efficient
changes to occur within the aligned framework that has been established. This will
include the modification of the system itself to learn and adapt to the specific
needs of the organization.
See also:
Ad
Hoc Teams and Team Roles by Phase
Community Service Commitment. We
believe in returning to the community some of the support it provides us. Our consulting
services identified above (in whole or in part) are often turned to charitable organizations,
or other non-profit groups that serve our neighborhoods in the Hampton Roads and
Virginia area.
