Learnings include:

• How to organize a Data Collection Team to optimize results.

• How to ensure comprehensive results through survey item selection.

• How to interpret survey results.

• How to ensure the the personal-inventory component of diagnostics is understood.

• How to interpret the link between personal inventory results and survey results.

• How to prepare and present the diagnostic report for effective follow-on activity.

Curriculum:

• Orientation (may be a Showcase).

• The 5-Phase Change System.

• Marketing and Entry.

• Data Collection.

• Standard Report Features.

• Report Delivery and Follow-through.

• Sustaining the Diagnostic Relationship.

Materials include:

• A complete :How to..." manual explaining all the details needed for success.

• An "XYZ, Corp" Report package that describes what the client will receive.

• A study set of survey items from which to choose while assisting Data Collection Teams.

Who should attend:

Organizations normally look to one person as the coordinator of internal surveys. The individual is typically located in the personnel or human resource department or an equivalent structure (but not always). Often, an alternative is an individual located in a department associated with "quality" efforts. In any event, the individual is expected to be able to address issues affecting the quality of work life in the organization as that quality of work life impacts performance and productivity (and ultimately profitability.) To be most effective, this event should be attended by two individuals, a primary and an alternate.

Also, this system is designed for organization development practitioners who require an advance technology to diagnose the complex elements of organization culture accurately and be able to implement a deliberate strategy for remediation, when required.

Copyright 1998 Leadagement Technologies, Inc. -- All rights reserved. (757)591-0807
Reviewed: 8/02 as "www.ltodi.com/Diagnosing Organization Culture-Crs.htm"