Name: Date: 1. Knowing what each engagement is designed to do and how it will unfold is intended to eliminate or minimize anxiety. What is this called? Informing Creating Maximum Comfort Testing Chemistry Tailoring2. The 10-Stage Organization Change System as described in this manual is a paradox: both simple and complex. both understandable and confusing. both organized and unorganized. both synchronized and unsynchronized.3. The time frame from the initial Stage 1 to the initial Stage 10 may cover a period from... 1 to 8 months. 9 to 18 months. 19 to 34 months. short to long-term.4. What is one of the three main considerations in the proposal negotiations? Credentials Performance Cost/Investment None of the above5. The __________ is the single individual, usually at the top of the organization pyramid that has the legitimate authority to discontinue use of the Change Management System. CEO Client Tailor Sponsor6. QWLC will initiate the scheduling of "status update" meetings with appropriate individuals as needed, or on a regular schedule throughout long term project. These are called... specialty meetings. confirmation meetings. periodic tag up meetings. periodic specialty meetings.7. __________ provide valuable mid-course correction possibilities that save money, time, and builds employee goodwill. Stakeholder periodic surveys Performance evaluations Interim metrics Themes8. The three overarching concepts of organization alignment are... direction, strategy, tasks. organization, direction, outcomes. assessments, strategy, outcomes. network configuration, direction, outcomes.9. __________ occur when significant changes are made among key members of the group having responsibility for outcome attainment. Network configurations Realignment reviews Assessments Transitions 10. __________ have/has three simple categories of information: a statement of Value, a numerical value, and a place for narrative suggestions. Video presentations Event agendas Event evaluations Recommended readings
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