Name: Date: 1. Event evaluation results are reviewed by the __________ and __________ team, and is typed and returned to the participants as part of the Event Follow-through. Evaluation and Event Intervention Client and Evaluation Event and Client Intervention Intervention and Client 2. In Stage 10, participant feedback records are reviewed to determine... participant outcomes. the effectiveness of the entire cycle. the workforce feedback. All of the above.3. The recommended depth of evaluation provides insight into support activities that take place before, during, and after the Events from which participant feedback is obtained. Complete "Change Agent" Evaluation Post Event Participant Feedback Post Event Workforce Feedback Cycle Evaluation4. During the creation of new Best Practices Literature/Documentation, the evaluation focuses on... the results achieved. the applications used. the participants included. None of the above.5. A/an __________ is an Event or exercise design/agenda. As lessons are learned through the evaluations cycles, existing __________ are adjusted or new __________ offerings are made. software initiative template literature reference intervention application None of those listed above.6. During the Evaluation Stage, users are asked to review documentation from the CapacityWare records and recommend specific changes that will improve __________ and __________. morale and competitiveness production and creatively effectiveness and technology None listed above.7. Users have a wide range of potential designs from which to choose when developing Events for their organizations. All designs are... broadcasted on Internet television. available on the Web. e-mail based. None of the above options.8. When users are internal members of change facilitation efforts or external consultants, the intention is.... same. similar. different. First and second options from the above list.9. Organization change is difficult and those who undertake it need to support each other in these endeavors. This activity includes... source document review and destruction. celebration of successes and learnings. the archiving of client data. attending a cycle clinic.10. The QWLC experience is deep and difficult to turn away from - but __________ must be achieved so the next client can be served completely and with full a measure commitment. optimism closure openness None of these options.
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