Facilitation Teams Manual
Cover: The QWLC Approach
Examination



Name: Date:


Read each question carefully and answer to the best of your ability.


1. Which statement BEST describes the "Leadership with Followership Development" approach principle?
It is appropriate for leaders to be trained separately on topics that are uniquely about the exercise of authority.
Leaders can best be developed when followership is prepared along the same track.
Events will be conducted with leadership and followership separately.
Leaders must have some thread of unique information if they are to maintain control in the workplace.

2. Which statement BEST describes the "Team-based Collaborative Effort" approach principle?
Collaborative efforts are best engaged during the brainstorming required to formulate recommendations.
Team members must include only those with a practical interest in solving the problem presented to them.
Selected people chartered to tackle important issues, and are then unleashed to to implement their solutions, provide a powerful structure.
The small agile team of five or less members is best suited to solving problems quickly.


3. Which statement BEST describes the "Data-driven Decision-making" approach principle?
The most reliable decision will be the result of of the collection and analysis of relevant data.
Intuition must play a pervasive role in all data-driven decision because of it's political undercurrent.
Only data that is "pure" and substantive can be used in making critical decisions.
Data must be subjected to both analysis and synthesis to be most effective in making decisions.


4. Which statement BEST describes the "Maximum Involvement" approach principle?
Maximum involvement means that everyone in an organization must be assigned to a problem solving team.
Every stakeholder in a system must have a part to play in any significant change effort if it is to succeed.
Maximum involvement must include showing up to meetings on time and ready to work.
When people are ready to say what is really on their mind, that constitutes maximum involvement.


5. Which statement BEST describes the "Learning-focused Activity" approach principle?
Continuously elevated learning that impacts broader applications is the essence of every event clinic.
Improving individual skills will eventually result in improved organizational effectiveness.
Employees who have the highest level of education honed by appropriate experience will be successful.
Learning from mistakes will pay more dividends than not making mistakes at all.


6. Which statement BEST describes the "Parallel Organization Development" approach principle?
When sub-organizations are headed to the same goals and objectives, they are on a parallel track.
You can only develop a strong parallel organization with strong teams as a foundation.
When organization development initiatives are synchronized between at least two elements, they are parallel.
An organization's formal structure seeded with a vibrant parallel structure is needed for advanced innovation.


7. Which statement BEST describes the "On-site and Off-site Event Design" approach principle?
The use of off-site facilities must be a priority when the group is predominately Blue.
The anchor of current facilities often limits the potential of change initiatives and must be augmented.
A fresh perspective is often best provided by a fresh environment within which teams meet.
Too much off-site work is as bad for a team as exclusively on-site work.


8. Which statement BEST describes the "Systemic Interventions" approach principle?
Change that solves one problem will cause another - know the impact at the outset.
Making changes must be done in a logical sequence to be effective.
All interventions must engage elements of the entire organization to be successful.
When you know the problems to be expected from making a change, and they are acceptable, move forward.


9. Which statement BEST describes the "Literature Research" approach principle?
An organization is best served by adopting each new proven piece of literature as it becomes available.
Synchronizing the best elements of new breakthroughs with the current course is an ideally balanced approach.
Reading new literature in the organization's industry as it is published is an imperative for success.
Learning from internal research-based initiatives is essential for long-term progress toward goals.


10. Which statement BEST describes the "Organizational Feedback" approach principle?
People often fail to see the connection between planned changes and accidental reactions unless it is pointed out.
Organizations need feedback so they can judge progress for themselves.
Getting feedback quickly will accelerate positive change.
An organization must be prepared to validate changes or people will not believe they are occurring.




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Copyright 2005 Leadagement Technologies, Inc. All rights reserved. (757) 591-0807 - Basic Examination for Facilitation Teams, Part 1