Name: Date: 1. As agreements are reached, and as Events take place, results are posted to the client CHART so that everyone concerned will have a single source of information about the engagement. There are __________ major blocks of information posted to the chart. a. 3 b. 4 c. 5 d. 62. All client pages are password protected. The only ones who know the passwords are... a. facilitators b. members of management c. clients d. both a and b3. Scope items define the paramters of the engagement. a. True b. False 4. There is a small range of potential technologies that can be brought to bear on an organization. a. True b. False 5. The Organization Change System defines certain roles that ought to be filled by qualified individuals in order for the effort to progress at an optimum rate and level of effectiveness and efficiency. a. True b. False 6. Remediation technology addresses the question of ___________. a. how b. what c. how and what d. why7. As measurements are made, the results are posted to assure that everyone is aware of shifts as they occur. a. True b. False 8. Similar to a timeline, the diagnostic results describe ___________. a. when and where b. what and why c. when and what d. when, where, and what9. Remediation activities help everyone understand __________. a. the past b. the past and future c. the future d. none of the above10. The Client CHART ... a. provides understanding between QWLC and the client b. is a concrete document c. is delivered with the original manual d. all of the above
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