Overview and Index 
Web Connectivity to Password Protected
Pages
Manuals: Certification
and Training
Organization
Change System
CapacityWare
Administration Guarantees
RGB
WorkStyle Preference
Facilitation
Teams Use
Counter Licenses
Diagnostic
Report and Follow-through
Frequently
Asked Questions
CD's
Software
What
our clients have to say!
Literature
Overview
and Index
This spiral bound mini-manual is a 25-page guide and index
to the entire library and web site. An experienced organization developer of organizational
change agent will quickly confirm the value of this system of change from
a review of this document. It can be used as a reference for those who need
a "quick read" on the entire system or a starting point when searching
for more detailed information.
Organization Change System
Manual
As a three-ring binder this publication has ten Tabs that describe
the full range of activity in the Organizational Change System cycles. Including
attachments and handouts that guide the user through each Stage, the manual is approximately
over 100 pages of "how to" material. Many web-based documents supplement
the manual's detailed descriptions. Video and PowerPoint presentations also
augment this foundational manual.
CapacityWare Administration
Manual
The software manual provides "how to" instructions on
software use for all full service versions. A condensed Reader version is available
on the web. Ten Tabs deliver directions and screen illustrations to the user that
explain every detail of the application. Links to our Web site contain more complex
uses when required.
RGB WorkStyle Preference Manual
On of the most valuable benefits of CapacityWare is the core use
of workstyle preferences that "type" individuals, teams, work groups, networks,
and whole organizations with efficiency enhancing levers that improve performance.
This allows users to collect a minimum of data from members and relate that data
to other survey results in order to design a comprehensive solution to perplexing
problems. The Manual is a five-Tab three-ring binder.
Facilitation Teams
This Ten
Tab manual is used by both facilitators and those who manage the change process through
facilitation teams. It provides "how to" information for both groups to
assure an effective means of achieving stated objectives. The materials explain fully
those cultural facilitation techniques that are not a traditional part of group facilitation
- yet have become essential for capacity improvement efforts.
Diagnostic Reports
and Follow-through Manual
Any change system must have adequate provision
for putting information into the hands of those who can do something about conditions.
The Diagnostic Report manual has recently been revised to incorporate basic Follow-through
activities that results in positive improvements. There is no doubt that organizations
will change, the only question is whether those changes will be consistent across
the organization and executed with precision. This manual addresses why so many change
effort fail - it's all in the follow-through!
CD - CapacityWare Software
The software is designed to work with MS Office on a stand-alone PC or in a network
configuration. Installation can be undertaken by the user, or by a QWLC
consultant. Once installed, features can be turned off and on through the use of
special codes available at the time of software registration or as the system grows
into the need.
CD - CapacityWare
Literature
All materials (Word documents, PowerPoint Presentations, and
Video support) are delivered on a CD that allow the user to make routine use of organizational
documents, but limit (under license) the user from creating duplicate libraries.
Web Connectivity
to Password Protected Pages
The www.ltodi.com web site is used extensively
to access documents that are appropriate for inclusion in more than one Manual,
or are sufficiently unique that they do not belong in any Library volume. Connectivity
also allows the selection and downloading of materials directly into software for
use in managing change events over the term of the effort (for example, Event Agendas).
Certification and Training
QWLC conducts
certification training on a Quarterly cycle throughout the year. Three categories
of certification training are available to the user: RGB, Diagnostics, and System.
Guarantees
There is a full 60 day,
full refund, satisfaction guarantee for all CapacityWare products.
Use Counter Licenses
On
full features versions of the software, users have a "process your own"
option that decreases the number of available uses at each processing of a survey
or inventory. Available uses are restored, upon receipt of payment, through the used
of special serial number entries into the software locally and obtained by phone
or e-mail. Substantial discounts are offered
for quantity purchases.
Frequently Asked Questions
What do our users say about us and about this system of
change?
Full Package Described Above $
2,895.00
Sold Separately:
Overview
and Index $
9.95
Manual:
Organizational
Change System$
195.00
CapacityWare
Administration
$49.00
RGB
WorkStyle Preference
$ 295.00
Facilitation
Teams
$ 195.00
Diagnostic
Report and Follow-through
$49.00
CD's
Master
Workstation Software$
1,695.00Workstations
(Same Server)
$ 495.00
Literature
$
149.00 When Eligible.
Optional Extended Services:
Installation
(local)$
35.00
Survey/Inventory
Processing (see guidelines)$5.00
to $ 12.50
Internet
Forwarding$1.00
each
Upgrades
$
35.00
each
Updates
$
35.00
each
Site
License(s) (see guidelines) from... $
3,500.00
Certification
(RGB
or Diagnostic or System)$
1,500.00 per team of 2 for 5 days
Full
Service Activation Fee (see guidelines) $5.00
each with Minimum of 50
- RGB Workshop
and Support Prices - RGB Merchandise Ideas -
*
Plus Shipping and Handling - Domestic $ 25 to $75 complete.
