Publications Manager


CapacityWare
The Ultimate Organization Development Library

The Organization Developers Library
A. Manual: The Leadership Team
B. Manual: Models for the 21st Century Culture
C. Manual: The Organization Development Coordinator
D. Manual: The Change Agent's Handbook
E. Manual: Diagnosing Organization Culture
F. Manual: Measuring ROI
G. Manual: The Quality of WorkLife Diagnostic Report

The Cultural Facilitators Library
H. Manual: Team Facilitation or Cultural Facilitation
I. Manual: RGB Workstyle Preference Technology
J. Manual: Smart Tailoring
K. Manual: Coaching Lab Technology
L. Manual: Strategic Planning
M. Manual: The Realignment Notebook

The CapacityWare Administrators Library
N. Manual: CapacityWare Presentation
O. Manual: The CapacityWare Manual
P. Manual: CapacityWare Manual

The LTI Technology Library
Q. Manual: Phase 1, Preparation
R. Manual: Phase 2, The Beliefs Set
S. Manual: Phase 3, The Strategy Bridge
T. Manual: Phase 4, The Work Regimen
U. Manual: Phase 5, Sustainment
V. Manual: Sales and Marketing Manual
W. Manual: CapacityWare Installation Manual
X. Manual: Event Production Manual
Y. Manual: CORE Process Design Manual
Z. Manual: Technology Integration Manual


The Organization Developer's Library


A. Manual: The Leadership Team
This manual is a reference text for the client and direct reports as an aid to understanding their role in the change process.

| Behind the Cover Page |
| Tab 1 - Leading Organization Development Initiatives ||
| Tab 2 - Engaging the Leadership Team |
| Tab 3 - Team Activities |
| Tab 4 - Measuring Progress |
| Tab 5 - The Client/Consultant Relationship |


B. Manual: Leadership and Management in the 21st Century Culture
All those in an influential leadership or senior management position in the organization may participate in a series of learning events for which this publication is the reference.

| Behind the Cover Page - Introduction |
| Tab 1 - The Work Model |
| Tab 2 - The Unifying Human Systems Model |
| Tab 3 - RGB Technology |
| Tab 4 - The Leadership and Management Paradox |
| Tab 5 - The Cultural Change Cycle |
| Tab 6 - Patterns of Influence |
| Tab 7 - OMR2 |
| Tab 8 - Inclusiveness and Participation |
| Tab 9 - The Basic Model |
| Tab 10 - Smart Tailoring |

Certification Reference


C. Manual: The Change Management System for Organization Development Coordinators
This Handbook provides guidance for a designated coordinator in each client organization.

| Behind the Cover Page |
| Tab 1 - Preliminary Orientation and Clarity Meetings |
| Tab 2 - Instrument Package Development and Distribution |
| Tab 3 - Data Collection, Data Entry, and Validation |
| Tab 4 - Analysis, Synthesis, and Report Development |
| Tab 5 - Organization Feedback andCoalition Expansion |
| Tab 6 - Coaching Lab, and Planning Session |
| Tab 7 - Team Formation and Team Culture Development |
| Tab 8 - Development of Recommendations Design and Approval or Adoption |
| Tab 9 - Implementation and Measurement |
| Tab 10 - Evaluation, Adjustment and Closure or Shift |


D. Manual: The Change Agent's Handbook
Those who are actively involved in the organization development change effort may be issued this handbook as a reference for their role and how their role interacts with other change agents in the organization.

| Behind the Cover Page |
| Tab 1 - The Nature of Cultural Change |
| Tab 2 - The Approach |
| Tab 3 - Leading Change |
| Tab 4 - Changing Organization Culture |
| Tab 5 - Professional Development |


E. Manual: Diagnosing Organization Culture
This manual is a reference text for practitioners engaged in the diagnostic certification process.

| Behind the Cover Pages - Introduction |
| Tab 1 - Systems, Human Systems, and Culture, 8/98 |
| Tab 2 - Data Collection, Design, and Implementation, 8/98 |
| Tab 3 - Interpreting Data dn Creating Wisdom, 8/98 |
| Tab 4 - Report Writing and Presentation, 8/98 |
| Tab 5 - Remediation Strategy Development, 8/98 |

Certification Reference


F. Manual: Measuring ROI
When the client appoints members of the organization to an ROI Team as ameans to tracking results, this publication becomes an essential reference.

| Behind the Cover Page |
| Tab 1 - Leadership and Management |
| Tab 2 - People |
| Tab 3 - Skills |
| Tab 4 - Organizations |
| Tab 5 - Alignment |
| Tab 6 - Facilities |
| Tab 7 - Equipment |
| Tab 8 - Technology |
| Tab 9 - Information |
| Tab 10 - Environment |

Client Team Certification Reference


G. Manual: The Quality of WorkLife Diagnostic Report
Normally distributed to the client and direct reports, this publication provides a status of the organization with recommendations and strategies for improvement.

| Behind the Cover Page - Transmittal Letter, Executive Summary |
| Tab 1 - Project Documentation |
| Tab 2 - Systemic Trends |
| Tab 3 - Symptomatic Data |
| Tab 4 - Conclusions and Recommendations |
| Tab 5 - Strategy Development |


Cultural Facilitator's Library


H. Manual: Team Facilitation or Cultural Facilitation
This manaul is a reference text for Basic Level Cultural Facilitators.

| Behind-the-Cover Pages |
| Tab 1 - General Information and Support Considerations, 9/96 |
| Tab 2 - Graphic Facilitation, 9/96 |
| Tab 3 - Group Facilitation, 9/96 |
| Tab 4 - Process Facilitation, 9/96 |
| Tab 5 - Cultural Facilitation, 9/96 |

101 Advanced Course Topics
Advanced Course Handouts

Certification Reference.


I. Manual: RGB Workstyle Preference Technology
Selected individuals in a client organization may become certified to present RGB materials within their own organization using this publications.

| Behind the Cover Page - Table of Contents, Foreword |
| Tab 1 - The Red Dominance |
| Tab 2 - The Green Dominance |
| Tab 3 - The Blue Dominance |
| Tab 4 - Profile Variations |
| Tab 5 - General Implications |
| Tab 6 - Level 1 - The Individual |
| Tab 7 - Level 2 - Interpersonal Dynamics |
| Tab 8 - Level 3 - Matching Tasks with Talent |
| Tab 9 - Level 4 - Developing Organizational Culture |
| Tab 10 - Level 5 - Measuring and Monitoring Inptementations |

Certification Reference
Blue pages are used for advanced materials.


J. Manual: Banding Technology and Smart Tailoring
Used by remediation strategy developers.

| Behind the Cover Page |
| Tab 1 - Band A - Detached |
| Tab 2 - Band B - Ideal |
| Tab 3 - Band C - Hopeful |
| Tab 4 - Band D - Fragmented |
| Tab 5 - Band E - Disenfranchised |
| Tab 6 - Smart Tailoring and Triage |
| Tab 7 - Available Best Practice Research |
| Tab 8 - Developing Systemic (long term) Initiatives |
| Tab 9 - Developing Event-based (short term) Actions |
| Tab 10 - Developing Best Practices |


Certification Reference


K. Manual: Coaching Lab Technology
Used by the team designated to conduct Coaching Labs.

| Behind the Cover Page |
| Tab 1 - Concept |
| Tab 2 - Preparation |
| Tab 3 - Reviewing the Data |
| Tab 4 - Planning the Response |
| Tab 5 - Setting the Measurements |

Certification Reference


L. Manual: Strategic Planning
The client, direct reports, and other key decision-makers plan in order to develop organization course corrections that will achieve purpose.

| Behind the Cover Page |
| Tab 1 - Overview and Introductions |
| Tab 2 - RGB Technology |
| Tab 3 - Culture |
| Tab 4 - The Unifying Human Systems Technology |
| Tab 5 - The Continuous Cultural Change Cycle |


M. Manual or Handbook: The Realignment Notebook
Each member of the organization may be issued a notebook containing current documents concerning the current status and future of the organization.

| Behind the Cover Page |
| Tab 1 - Diagnostics |
| Tab 2 - Beliefs Set |
| Tab 3 - Strategy Bridge |
| Tab 4 - Work Regimen |
| Tab 5 - Sustainment |


CapacityWare Administrator's Library


N. Manual: CapacityWare Presentation
Used by the CapacityWare Administrator as a desktop presentation tool.

| Behind the Cover Page |
| Tab 1 - Overview |
| Tab 2 - Training and Support |
| Tab 3 - Respondents |
| Tab 4 - Workforce Surveys |
| Tab 5 - Project Metrics |
| Tab 6 - Performance - 360 Degree Feedback |
| Tab 7 - Action Links |
| Tab 8 - Style Preference Inventories |
| Tab 9 - Task Analysis |
| Tab 10 - Tactical and Strategic Documentation Links |
| Tab 11 - Event Management |
| Tab 12 - Presentation Links |
| Tab 13 - Return-on-Investment Calculations |
| Tab 14 - User Reports |
| Tab 15 - Technical and Acquisition |

Certification Reference


O. Manual: The CapacityWare Manual
This manual will be an essential reference when one or two individuals are assigned specific responsibilities concerning the use of CapacityWare.

| Behind the Cover Page |
| Tab 1 - Respondents |
| Tab 2 - Surveys |
| Tab 3 - Style Preference Inventories |
| Tab 4 - Event Processing |
| Tab 5 - Metrics |
| Tab 6 - Reference Links |
| Tab 7 - Return-on-Investment Calculations |
| Tab 8 - Presentation Links |
| Tab 9 - Client Reports |
| Tab 10 - Administrator Reports |

Certification Reference


P. Manual: CapacityWare Manual
A reference for system users.

| Behind the Cover Pages |
| Tab 1 - Navigating the Main Menu | June 2004
| Tab 2 - Managing Respondent Data | June 2004
| Tab 3 - Creating Instruments | June 2004
| Tab 4 - Engaging Best Practices | June 2004
| Tab 5 - Processing Instruments | June 2004
| Tab 6 - Displaying Results | June 2004
| Tab 7 - Managing Activity Records | June 2004
| Tab 8 - Working with Financials | July 2004
| Tab 9 - Running Reports | June 2004
| Tab 10 - Connecting with Web Resources | June 2004


The LTI Technology Library


Q. Manual: Phase 1, Preparation
Reference for ODI Consultants.

| Behind the Cover Page - Introduction |
| Tab 1 - Overview |
| Tab 2 - Preparation |
| Tab 3 - Materials |
| Tab 4 - Phase Events |
| Tab 5 - Follow Through |


R. Manual: Phase 2, The Beliefs Set
Reference for ODI Consultants.

| Behind the Cover Page - Introduction |
| Tab 1 - Overview |
| Tab 2 - Preparation |
| Tab 3 - Materials |
| Tab 4 - Phase Events |
| Tab 5 - Follow Through |


S. Manual: Phase 3, The Strategy Bridge
Reference for ODI Consultants.

| Behind the Cover Page - Introduction |
| Tab 1 - Overview |
| Tab 2 - Preparation |
| Tab 3 - Materials |
| Tab 4 - Phase Events |
| Tab 5 - Follow Through |


T. Manual: Phase 4, The Work Regimen
Reference for ODI Consultants.

| Behind the Cover Page - Introduction |
| Tab 1 - Overview |
| Tab 2 - Preparation |
| Tab 3 - Materials |
| Tab 4 - Phase Events |
| Tab 5 - Follow Through |


U. Manual: Phase 5, Sustainment
Reference for ODI Consultants.

| Behind the Cover Page - Introduction |
| Tab 1 - Overview |
| Tab 2 - Preparation |
| Tab 3 - Materials |
| Tab 4 - Phase Events |
| Tab 5 - Follow Through |


V. Manual: Sales and Marketing Manual
Reference for Sales and Marketing function.

| Behind the Cover Page |
| Tab 1 - About LTI |
| Tab 2 - Client Needs |
| Tab 3 - Industry Leadership |
| Tab 4 - Nested Outcomes |
| Tab 5 - The People and the Network |
| Tab 6 - Uses, Features, and Benefits |
| Tab 7 - The LTI Approach |
| Tab 8 - Consulting Services |
| Tab 9 - Getting Started |
| Tab 10 - Financials |

Certification Reference


W. Manual: CapacityWare Installation Manual
Reference for Lead CapacityWare Installers.

| Behind the Cover Page |
| Tab 1 - Copyright, Trademark/ServiceMark, and Licensure, 4/01 |
| Tab 2 - Features and Benefits, 3/01 |
| Tab 3 - Marketing Materials, 3/01 |
| Tab 4 - Directories Management, 3/01 |
| Tab 5 - Training, 5/01 |
| Tab 6 - Technical Documentation, 1/01 |
| Tab 7 - Modifications, 2/01 |
| Tab 8 - Adoption Regimen, 2/01 |
| Tab 9 - Upgrades, 5/01 |
| Tab 10 - Timelines ||

Certification Reference


X. Manual: Event Production Manual
Reference for Facilitators

| Behind the Cover |
| Tab 1 - Preevent Planning Considerations |
| Tab 2 - Pre-event Production |
| Tab 3 - Transition to the Event Environment |
| Tab 4 - Conduct the Event |
| Tab 5 - Transition from the Event Environment |
| Tab 6 - Post-event Considerations and Follow-through Actions |
| Tab 7 - Recurring Calendar |
| Tab 8 - The Event Team |
| Tab 9 - Event Files and Records |
| Tab 10 - Event Descriptions, Agendas, and Checklists |

Certification Reference


Y. Manual: CORE Process Design Manuals
Reference for Event and Intervention Design Developers (and for facilitators)

| Behind the Cover |
| Tab 1 - CapacityWare Design |
| Tab 2 - Diagnostic Designs |
| Tab 3 - Cultural Capacity Improvement Event Designs |
| Tab 4 - Education and Certification Designs |
| Tab 5 - Support Designs |

Certification Reference


Z. Technology Intergration
Reference for System Designers to "connect" this technology with other published works.

| Behind the Cover |
| Tab 1 - The Basic Model |
| Tab 2 - The Work Model |
| Tab 3 - The Cultural Change Cycle |
| Tab 4 - The RGB Model |
| Tab 5 - The OMR Model |
| Tab 6 - The Alignment Model |
| Tab 7 - The Nested Outcomes Model |
| Tab 8 - Smart Tailoring and Banding Model |
| Tab 9 - Unifying Human Systems Model |
| Tab 10 - Universal Organizational Truths |

Certification Reference


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(757) 591-0807
Reviewed 9/98 as "www.ltodi.com/PublicationsManager.htm"