A. Residency Rationale. Of the 130 hours of instruction available in this course, 37 are best completed in a residency environment. Residency may be completed in a group setting, or it may be completed at QWLC or affiliate offices by engaging in an on-going project that allows the participant to learn the correct way to complete a specific client service discipline.


B. Residency Topics. The following topics must be completed in residency.

PART 1 - Organization Change System.
Coaching Lab and Planning Session.

PART 2 - CapacityWare.
Navigating the Main Menu.
Managing Respondent Data.
Processing Instruments.
Displaying Results.
Managing Activity Records.
Running Reports.

PART 3 - RGB.
Individual Predisposition.

PART 4 - Facilitation.
Models.
Graphics.
Processes.