Role Help

This Organization Change System is complex because it must match the level of complexity imposed by the most system it helps change. In an effort to simplify the system, this gateway provides help for specific roles that users will fulfill by narrowing the references with which one must become familiar. Also available are the role descriptions and skill summary for each role.


A. Quality of WorkLife Consultants
1. Client Lead
2. Intervention Team Lead
3. Team Anchor
4. Team Support
5. QWLC CapacityWare Administrator

B. Change Architects
1. Sponsor Champion
2. Sponsor Team
3. Organization Developer
4. Sponsor CapacityWare Administrator

C. Change Agents
1. Client Champion
2. Executive Team
3. Line-of-Authority
4. Coordinators
5. Facilitators
6. Client CapacityWare Administrator
7. End Users

D. General Organization Population
1. Active Participants
2. Passive Participants
3. Resistive Participants
4. Non-participants

E. Outside Populations
1. Customers
2. Vendors
3. Family Members
4. Community
5. Stakeholder Organizations