We believe an appropriate (Hampton Roads) community service engages our consulting staff in a variety of activities that includes speaking to civic groups or non-profit associations on topics within our area of specialized expertise. As an aid, this page enables potential requesters to match a topic (outlined below) with possible associates (listed with their biographical data) who may be available on the specific date required. Finally, we provide an e-mail "click" at the bottom of this page that will allow an initial contact to be made quickly and easily.

Below are listed several topics we feel are well within our specialty:

• The Impact of Organization Culture on the Bottom Line.
  An organization culture makes the difference between profitable customer service or financial disaster. In many organizations, top notch customer service is expected. In other organizations, customers can't wait to find another sources for needed services and products. The difference is culture - the rules of engagement between people in any kind of relationship. Find Out!

• A Hip Pocket Planning Model with Sure Fire Results.
  This talk introduces a simple and practical Planning Model that can be easily memorized and used to turn any project from a marginal achievement into a wild success. The Model incorporates both the "content" part of planning and the "cultural" attributes that often define success.

• Measuring the Return on Investment of Soft Human Resource Programs.
  Measuring ROI is difficult on most programs, but the soft nature of human development programs make it even harder. This talk addresses a few sure-fire methods to achieve ROI data with relative ease.

• The Red, Blue, and Green of Team Dynamics.
  In our work we use a simple but powerful RGB Inventory to collect information about how well people are likely to work with each other. Once people understand the Red, Blue, and Green of their relationships, their interactions often take on a more productive climate.

• Using Computer Technology to Improve Human and Organizational Performance.
  The computer is used effectively for many things. Emerging computer technology now allows us to better engage the human attributes that often make the difference between success and failure in business. This talk may even include some show and tell!

• Organization Development -- A New Frontier for Productivity Improvement.
  Few people really understand the high impact of classical organization development interventions. Most people even confuse the terms -- What is the difference between staff development, employee development, and organization development, anyway? Significant!
  

• Performance Metrics -- Measuring Results and Shifting Priorities.
  Measuring performance is not new, but it seems to be more fun that ever if done correctly. The fine lines between unhealthy and healthy competitions are getting clearer as be begin to measure things that are really important. Measurements can also help us shift priorities more effectively if done well. Here's how.
  
  

• Quality of WorkLife -- Hampton Roads.
  The ODI primary Community Service effort is directed toward the Regional project - Quality of WorkLife Hampton Roads. Our objective is to create an index representing the quality of worlife across the Hampon Roads Region that can be used to attract new business and promote economic growth in this area.
  

Copyright 1998 Leadagement Technologies, Inc. All Rights reserved. (757) 886-9386
98/03/08