The Team Facilitation Course is an intense four-day curriculum to train and provide initial experience for cultural facilitators who will assist as internal change agents. One day is separate and devoted to graphics (charting skills). The other three days of the course are contiguous.

Graphic Facilitation. Graphic facilitation techniques include methods that will enhance learning, promote higher degrees of participation, and increase participant retention of materials being discussed. The focus is on changing the culture of an organization by changing the way meetings and other group activities are conducted. These techniques foster an improved exchange of ideas and enhanced commitment to implementing collaborative decisions.

General Information and Support Considerations. Learnings in this segment focus on the administrative and supporting elements for cultural facilitators. Participants learn a structure for team facilitation that includes everything from internal and external team facilitation resources, to room layout and design for group work. Additional topics are the use of equipment and supplies, meeting models for use "on the fly," and marketing strategies to enhance the use of facilitation services.

Group Facilitation. People gather to exchange information, generate alternative solutions to complex problems, or decide issues of major concern to the organization. Group facilitation techniques in all these areas are designed to: increase the quality of decisions made, foster an ease of implementing decisions, increase the cooperation among those involved in group activities, promote stability in follow-on activities; reduce or eliminate suspicion about work completed independently, and assure continuity in communications on important issues.

Process Facilitation. The integration of systems thinking and process improvement is the focus of this segment. Participants learn to think systemically -- to understand how an action in the organization will have a ripple effect across every element of the system. They also learn how to improve process design to better and more efficiently get the desired results needed to achieve success. This includes a full examination of how proper programming of processes can generate high performance culture.

Cultural Facilitation. Finally, the course participants learn the basic building blocks of culture, how to diagnose it, and how to improve it. The participants learn specific behavioral and change management models that allow an acceleration of programmed improvements.


TUITION: $695 per person

Includes: RGB Inventory feedback, all course materials and handouts, open invitation to ODI Learning Exchanges (for our client network).

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