The Truth About Fiction


Rumor or Gossip I'd Like to have Set Straight:



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Straight Talk

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001

The Story Circulating:
We (the Department) already tried this with QWLC before and nothing happened. This will be the same thing.

Straight Talk:
QWLC
conducted an RGB Retreat for some of the staff of Parks and Rec about a decade ago. Also some members of the Department were invited to a Facilitators Course sponsored by the Neighborhood Office (Joan Kennedy). Neither of these events were designed to be an "intervention/engagement" with the Department. The kind of results expected were totally different then and now. The decade-old events were purely retreat/training whereas the current 10-stage/cycles cover a lengthy period and have an entirely different outcome. In an effort to determine WHAT might have been done that is comparable to this, nothing closely equivalent has been found.


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002

We heard this story:
QWLC
wants you to use their software so they can track who is using it and who isn't.

Straight Talk:
Registration of the software does not allow anyone to "trace" who is doing what and when. Naturally, if you log on and leave a note with your name on it we'll have a good idea who put it there. We're not playing "gotcha" with this system. We're trying to provide a tool that helps keep a very complex process a bit clearer. Those who don't use it are missing out on a convenience - we think.


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003

We heard this story:
The egg came first.

Straight talk:
We agree.


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004

Have done NOTHING...

We received this "feedback" at the conclusion of the 4th T3 Session.



The T3 initiative is one of the initiatives being launched as a results of the Problem Solving Teams launched late in 2008. Actually, T3 has had a slow beginning, as do most new training programs. The total hours spent in the "classroom" has only been 12, not much for a complex change initiative. The session have THREE core objectives that are always being worked on, and normally one special objective that depends on the session materials. The three objectives are: Improve the relationships between change agents; Achieve results through "learning by doing" assignments; and Upgrade accountability. The four sessions have received feedback scores in the following sequence - 6.7, 6.2, 6.1, and 6.7 (our standard for IDEAL is between 6.5 and 7.5). The group has 45 members from across the Department, some of whom do not even know each other. Our last session contained some very candid and honest dialog that will likely provide an effective springboard to being more productive in subsequent sessions. A complete report of "what has been and is expected to be accomplished" will be delivered at the Orientations scheduled for the week of October 19th.

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005

We heard this story.
Exams are just a way to weed people out. People can be fired for not getting good enough marks.

Straight talk.
Nothing could be further from the truth. Before we can expect new behavior from T3 participants, they have to know and understand the material. Exams are ONLY a way for us to judge if the material is understood. The exams are open-book, take all the time you need. Some with extenuating circumstances have asked to take the Exam with them and we have always granted that request. Our goal is to be certain that the material is understood.


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006

We heard this story.
T3 is just a prelude to a reorganization.

Straight talk.
Not so. We (QWLC) happen to think that a reorganization might be appropriate to help eliminate or reduce the negative impact of the confusing double chain of command. There has been confusion about "who reports to who" (wiring diagram) ever since we began over a year ago. T3 is not a prelude to reorganization, however.


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007

We heard this story.